We began this week by buying a new "loaner" Chevy Traverse from Castriota Chevrolet! Our salesman, David Pearlstein, was a "newbie", however, he was well mentored by Debbie & several other more experienced salespeople throughout the transactions. All of our questions were adequately answered, our test drive provided time for more questions & explanations, & our negotiations were able to provide a price that made us happy. Arrangements were made for a follow-up appointment at the service department to install a hitch & transfer an electric lift from our trade-in to the new vehicle. This work was done yesterday in a timely & efficient manner. Debbie assisted w/the installation of our blue tooth phone, while we & David all learned together how to do this again! (We have another phone to install on our own next month.) This was definitely a pleasant car shopping experience that left 2 parties happy: Castriota Chevrolet - because they added to their "end-of-the-month sales", & Bill & I - because we are the new owners of a very comfortable/ nice riding Chevy Traverse!